Archive for Casino Management

Casino Goggles

Some of you might be wondering why we’ve called the latest release of ICOS “Goggles”. The best way to answer this is in the words of one of our goggle designers – “this release is BIG!”

In his article “Using Software to Enhance Customer Service“, Willy Allison looks at how software can be used to assist casino management make business decisions. It’s worth reading. I believe… Continue reading

Smart Casino Software

Another “life sapper” in my life is busyness. In order to “get a life” I needed to get rid of things that waste time or find tools/people to help me work smarter. “All work no play makes Jack a dull boy”, or as Homer says “No TV and no beer make Homer go crazy”. Our new project management software I mentioned last week has not only improved workflow… Continue reading