Casino Paradigm Shift
While in Johannesburg recently my wife and I decided to meet friends for dinner at a casino. We chose the casino not for gambling but for the great variety of restaurants and after dinner activities.
Montecasino is a paradigm of the creative casinos going back to their roots. They even have a church that meets on the property – now that’s called service! You don’t get the feeling that they’re trying to attract you in order to empty your pockets.
According to Don Tapscott in his extensive research on the Net Generation; “businesses targeting this generation should expect and welcome intense scrutiny of its products, promotional efforts, and corporate practices. This generation knows that their market power allows them to demand more of companies.” You have to engage and build trust if you want to do business with the Net Generation.
If you’re a casino building for the future, make sure you’re making the Casino Paradigm Shift.
Graeme & Friends @ Montecasino
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